Practise the judgement call before it costs you a customer
EDZ Scenario turns a real moment from your team's working day into a short branching simulation. Learners make the calls, live with the consequences a few scenes later, and finish with a debrief instead of a score. Built, published and tracked inside your EdzLMS.
Play one. Make the calls yourself.
Each sample is a real export from EDZ Scenario, running exactly as your learners would see it, minus the tracking. Nothing you choose here is recorded, so take the risky option and see what happens.
Five beats. One decision that decides the rest.
A branching scenario is short by design: a few scenes, a handful of decisions, a few minutes. What makes it stick is that the consequences arrive later, the way they do at work.
- 1
A moment from their own job
Each scenario starts from a real situation your people face: a guarded retailer, a doctor with two minutes, a customer who has already been let down twice. The character's expression shifts as the conversation goes, from guarded to neutral to warm, or the other way.
- 2
Look around before deciding
Hotspots in the scene reveal details a sharp person would notice: who is waiting at the counter, what the damaged stock actually looks like. Good calls usually start with what you noticed.
- 3
Make the call, and say how sure you are
Three or four believable options, none of them obviously right. After choosing, learners rate their own confidence. Being confident and wrong turns out to be the most useful thing a run can show.
- 4
Live with the consequences
Every choice quietly moves measures such as rapport, order value or time left on the route. Nothing flashes red. The effect shows up later in the story, and the ending depends on where those measures land.
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A debrief, not a score
The run ends with the moment that mattered, what that choice traded away, and one thing to try next time. Replay is only offered from the debrief, so a second attempt follows reflection, not trial and error.
Built into your LMS, not bolted on
EDZ Scenario is part of EdzLMS. There is no separate authoring app to license and no package to upload and re-upload. Scenarios go through editorial checks before they can be published, then run as a normal activity in your courses.
An activity in your course
Add a scenario to any EdzLMS course like any other activity. Completions sit in the same learner record as the rest of their training.
See where the runs landed
An endings report shows how many learners reached each outcome, so you can see which judgement call your team keeps getting wrong.
What other people did
At the end of the debrief, learners can see what share of their peers made the same call. It stays switched off until enough people have played for the numbers to mean something.
Run it in a classroom
Project a scenario in a workshop, let the room commit to a choice first, then reveal what people picked. It turns a slide session into a discussion.
Narration and languages
Scenes can carry voice narration and run in more than one language, so field teams can play in the language they actually work in.
A copy you can share
Export a self-contained copy of any scenario for a public page, a pitch or a leadership review, exactly like the samples on this page. Nothing in it is tracked.
What teams ask before the first scenario
What is scenario-based learning?
Scenario-based learning puts people into a realistic situation from their job and asks them to make decisions, rather than answer recall questions. In a branching scenario each choice changes what happens next, so learners see the consequences of their judgement in a safe place before they meet the real thing.
How is EDZ Scenario different from AI Roleplay (Gelato AI)?
AI Roleplay is an open conversation with an AI persona that scores how you handled it. EDZ Scenario is an authored story with fixed decision points, so every learner faces the same situation and the same trade-offs, and the debrief can point to the exact call that mattered. Many teams use both: scenarios to build judgement, roleplay to practise the conversation.
Do learners get a score?
No. Each run ends in a debrief that shows the moment that mattered, what the choice traded away and what to try next time. L&D teams still see the data: an endings report shows how many learners reached each outcome.
Does it run inside our LMS?
Yes. EDZ Scenario runs as an activity inside EdzLMS courses, and completions go into the same learner record as the rest of their training. You can also export a self-contained copy of any scenario to share outside the LMS, like the samples on this page.
Can you build scenarios from our own situations?
Yes. The best scenarios start from a real story your people already tell: the complaint that went wrong, the doctor who would not listen, the audit question nobody expected. Book a demo and we will show you how one of yours would be built.
How long does one scenario take to play?
A few minutes. Scenarios are short by design, with a few scenes and a handful of decisions, so they fit between calls or at the start of a workshop. The samples on this page show their running time on each card.
Bring us the call your team keeps getting wrong
In a 45-minute demo we will walk through how a scenario is built from one of your real stories, and how it runs inside EdzLMS.
Book a Free Demo → Or write to marketing@edzlms.com