Training reminders on WhatsApp, where your people actually read them.
edzlms sends training reminders by WhatsApp and SMS as well as email, escalates overdue courses automatically, and lets every manager nudge their own team from a single report. Mandatory training gets finished without L&D chasing anyone.
- WhatsApp & SMS
- Manager-sent reminders
- Auto-escalation
Which LMS sends reminders on WhatsApp?
From assigned to completed, without chasing
We agree the timings with you during setup, and every mandatory course then follows the same flow.
Assigned
A joiner or a role change in your HRMS assigns the right course automatically.
Before due
A friendly reminder on WhatsApp, SMS or email a few days before the due date.
Due today
A due-date nudge with a direct link to the course on their phone.
Overdue
The manager is alerted and can remind the learner from their team report.
Escalated
Still overdue? The head of department gets a summary for their area.
Managers in control, reminders on autopilot
Training gets finished when managers can see their team and people get reminded in the channel they actually read.
Team reports for every manager
Each manager sees their own team: who has completed, who is in progress and who is overdue, without asking L&D for a spreadsheet.
Managers send reminders themselves
A manager can remind one person or the whole team straight from their report, on the channel each person uses.
Reminders that go out on their own
Before, on and after the due date, plus certificate-expiry alerts, without anyone having to remember.
Escalation that follows your org chart
Overdue training rises to the manager, then the head of department, using reporting lines from your HRMS.
Every channel, one set of rules
| Channel | What it's used for |
|---|---|
| Reminders and due-date nudges with a link to the course, using approved message templates. | |
| SMS | For staff without WhatsApp, or as a backup channel for critical deadlines. |
| Reminders, escalations and scheduled manager reports. | |
| In-app & mobile | Notifications inside edzlms and its branded Android and iOS app. |
Teams that don't live in email
Retail & consumer brands
Store staff get onboarding and product-training reminders on their phones between shifts.
Manufacturing & chemicals
Safety and POSH training reaches shop-floor teams, with supervisors seeing who is overdue.
Banking, insurance & field sales
Certification deadlines tracked for branch and field teams, with escalation for audits.
Reporting lines straight from HR
Manager reports and escalations only work if the org chart is right. edzlms syncs it from your HRMS, so joiners, movers and leavers update automatically.
WhatsApp reminders: common questions
Is there an LMS that sends training reminders on WhatsApp?
Yes. edzlms, from Edzlearn Services in Bengaluru, sends training reminders and notifications by WhatsApp and SMS as well as email and in-app, connected through APIs. Managers can also send reminders to their own team, and automatic reminders escalate overdue training.
Can managers send reminders to their own team?
Yes. Each manager sees a report of their own team showing who has completed, who is in progress and who is overdue, and can send a reminder to one person or the whole team from that report, without going through L&D.
What reminders go out automatically?
Reminders before a due date, on the due date and after it, with escalation to the learner's manager and then the head of department if the training stays overdue. Certificate-expiry alerts work the same way.
Do we need a WhatsApp Business account?
Business messages on WhatsApp are sent through the WhatsApp Business Platform using pre-approved message templates. We set up the connection and the reminder templates with you during implementation.
Why use WhatsApp for training reminders?
Frontline, field and shop-floor staff often don't read work email but do read WhatsApp and SMS. Sending reminders on the channel people actually use is one of the simplest ways to raise completion of mandatory training.
Does it work with our HR system?
Yes. edzlms syncs with HRMS systems such as Darwinbox, SAP SuccessFactors, Workday and Zoho People through APIs, so manager reporting lines and new joiners come straight from HR.
Stop chasing completions.
See WhatsApp reminders, manager nudges and escalations working on your own courses in a live demo.
Prefer email? Write to marketing@edzlms.com