Learning in the flow of work is an approach, popularised by Josh Bersin, that integrates learning directly into employees' daily tasks and tools rather than pulling them away to separate courses. Instead of setting aside dedicated training time, workers access short, relevant resources — videos, articles, AI assistants, job aids — within the systems they already use, exactly when a need arises. The aim is to make learning frictionless, contextual and continuous. It relies on microlearning, strong search, curation and increasingly AI to surface the right content instantly, reflecting the reality that busy employees have little time for formal training.
See how EdzLMS applies Learning in the Flow of Work in practice.
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