Training needs analysis (TNA) is the systematic process of identifying the gap between the skills and knowledge an organisation's people currently have and those they need to meet business goals. It typically examines requirements at the organisational, team and individual levels, using methods such as surveys, interviews, performance data and competency frameworks. The result is a clear picture of who needs what training and why, so that L&D investment targets real gaps rather than guesswork. A sound TNA is the essential first step of the ADDIE process and ensures training is relevant, measurable and aligned with strategy.
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